Contact

Talk to our team.

Need help?

We’ll point you in the right direction.

How do I know whether to contact sales or support?

Contact sales if you want to discuss pricing, fixed-volume plans, demos, or whether the platform fits your workflow. Contact support if you already have an account and need help with billing, submissions, team setup, or using specific features.

Can sales help me choose the right pricing option?

Yes. Sales can help you understand whether pay as you go or fixed pricing makes more sense for your submission volume. If your team processes higher volume, fixed pricing may reduce submission costs by up to 60%.

Where should I go if I have a billing question?

If you already have an account, the support team can help with billing questions, subscription changes, cancellations, and trial-related questions. You can also manage billing from the billing page inside your dashboard.

Can I book a demo before starting a trial?

Yes. If you want to see how applications, bank statement parsing, underwriting, and funder matching work before creating an account, contact sales and they can walk you through the platform.

Where can I find answers without contacting anyone?

Visit the help center for common questions about getting started, creating deals, reprocessing files, submitting to funders, inviting team members, billing, and other platform workflows.

Ready to dive in? Start your free trial today.